PRIVACY POLICY
Last Updated: October 2025
1. INTRODUCTION
[Your Store Name] ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you consent to the data practices described in this policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
Name
Email address
Mailing address
Phone number
Payment information (processed securely through our payment processor)
Date of birth (if required for age verification)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies
2.3 Health Information
We may collect information about your health conditions, allergies, or medications if you voluntarily provide it to help us recommend appropriate products. This information is treated with strict confidentiality.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and fulfill your orders
Send order confirmations and shipping notifications
Respond to customer service requests
Send promotional emails and marketing communications (with your consent)
Improve our website and user experience
Prevent fraudulent transactions and enhance security
Comply with legal obligations
Analyze site usage and trends
4. DISCLOSURE OF YOUR INFORMATION
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf, including:
Payment processors
Shipping companies
Email service providers
Website hosting services
Analytics providers
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
Court orders or legal processes
Government or regulatory requests
Protection of our rights or property
Investigation of fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
We do NOT sell your personal information to third parties.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 What Are Cookies?
Cookies are small text files stored on your device that help us improve your browsing experience.
5.2 Types of Cookies We Use
Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences
5.3 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
7. DATA SECURITY
We implement reasonable security measures to protect your personal information, including:
Encryption of sensitive data (SSL/TLS)
Secure payment processing
Regular security assessments
Restricted access to personal information
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. DATA RETENTION
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
9.1 Access and Correction
You have the right to access and update your personal information.
9.2 Deletion
You may request deletion of your personal information, subject to legal requirements.
9.3 Opt-Out
You can opt out of marketing communications by:
Clicking "unsubscribe" in our emails
Contacting us directly
Updating your account preferences
9.4 Do Not Track
Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals.
9.5 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination
9.6 GDPR Rights (European Users)
If you are in the European Economic Area, you have rights including:
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
10. CHILDREN'S PRIVACY
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. INTERNATIONAL USERS
Your information may be transferred to and processed in countries other than your own. By using our website, you consent to the transfer of your information to countries that may have different data protection laws.
12. EMAIL MARKETING
With your consent, we may send promotional emails about:
New products
Special offers
Health and wellness tips
Company updates
You can unsubscribe at any time using the link in our emails.
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.
14. CONTACT US
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Heritage Care Company LLC
Banks County Georgia
connect@heritagecarecompany.com
(888) 262-2710